Drug Adherence Support Program

CMIC provides drug adherence support for patients through various communication channels, including: a call center, email, direct mail, and an electronic personal health record service called harmo. We provide comprehensive support programs, such as communicators who deliver drug information and Q&A responses, posting patient brochures, follow-up calls, and email reminders.

Therapeutic Area Experience of Drug Adherence Support Program

We provide therapeutic area support programs that can be customized, based on your needs:

• Hypertension
• Stroke
• Asthma
• Insomnia
• Depression
• Schizophrenia
• Dyslipidemia
• Endometriosis
• Chronic myelogenous leukemia
• Wilson’s disease
• H. pylori eradication

Adherence Support Services

• Drug information delivery and responding to inquiries by call center operators
• Email reminders that encourage patient prescription adherence
• Doctor appointment email reminders
• Follow-up by electronic personal health record service (harmo)
• Posting of patient brochures
• Patient training by pharmacists