Encouraging Patient Adherence

CMIC provides drug adherence support for patients through various communication channels, including: a call center, email, direct mail, and an electronic personal health record service called harmo. We provide comprehensive support programs, such as communicators who deliver drug information and Q&A responses, posting patient brochures, follow-up calls, and email reminders.

Therapeutic Area Experience of Drug Adherence Support Program

We provide therapeutic area support programs that can be customized, based on your needs:

  • Hypertension
  • Stroke
  • Asthma
  • Insomnia
  • Depression
  • Schizophrenia
  • Dyslipidemia
  • Endometriosis
  • Chronic myelogenous leukemia
  • Wilson’s disease
  • H. pylori eradication

Adherence Support Services

  • Drug information delivery and responding to inquiries by call center operators
  • Email reminders that encourage patient prescription adherence
  • Doctor appointment email reminders
  • Follow-up by electronic personal health record service (harmo)
  • Posting of patient brochures
  • Patient training by pharmacists

Call Center

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Healthcare Website (HelC)


Prescription Drug Database Business