Encouraging Patient Adherence
CMIC provides drug adherence support for patients through various communication channels, including: a call center, email, direct mail, and an electronic personal health record service called harmo. We provide comprehensive support programs, such as communicators who deliver drug information and Q&A responses, posting patient brochures, follow-up calls, and email reminders.
Therapeutic Area Experience of Drug Adherence Support Program
We provide therapeutic area support programs that can be customized, based on your needs:
- Hypertension
- Stroke
- Asthma
- Insomnia
- Depression
- Schizophrenia
- Dyslipidemia
- Endometriosis
- Chronic myelogenous leukemia
- Wilson’s disease
- H. pylori eradication
Adherence Support Services
- Drug information delivery and responding to inquiries by call center operators
- Email reminders that encourage patient prescription adherence
- Doctor appointment email reminders
- Follow-up by electronic personal health record service (harmo)
- Posting of patient brochures
- Patient training by pharmacists